What happens if my list doesn't hit the accuracy guarantee?
If customers fail to achieve 90% accuracy on the entire list of contacts provided, Data Mappers LLC will replace the bad contacts or process a refund for them within 48 hours.
How long does delivery take?
The list of contacts is delivered in an Excel file within 3 to 4 business days after the order is placed.
Can I cancel my order?
Yes. The order can be cancelled within 48 hours of placing it.
Is this 90% figure different from the 95%+ accuracy you advertise elsewhere?
Yes, and both figures are real and coexist deliberately. 95%+ accuracy is the standard we build every list to, and what we typically deliver at or above. The 90% figure on this page is the contractual floor underneath that standard: it's the guarantee that kicks in specifically if a delivered list ever falls short, giving you a replacement or refund on the affected contacts within 48 hours regardless of how the rest of the list performed.
Frequently asked questions
What happens if my list doesn't hit the accuracy guarantee?
If a delivered list falls short of 90% accuracy across the full set of contacts, Data Mappers LLC will replace the bad contacts or process a refund for them within 48 hours.
How long does delivery take after I place an order?
Your list is delivered as an Excel file within 3 to 4 business days of placing the order.
Can I cancel my order after placing it?
Yes. Orders can be cancelled within 48 hours of being placed.
Is the 90% figure here different from the 95%+ accuracy Data Mappers advertises elsewhere?
Yes, and both are real. 95%+ accuracy is the standard we build every list to and typically deliver above. The 90% figure here is the contractual floor: if a list ever falls below it, you're guaranteed a replacement or refund on the affected contacts within 48 hours.